Just the FAQs Archive

May 2002
by Judy DiFrancesco

Q.  Occasionally I like to save a whole web page so I can refer back to it, but when I do this, it creates a folder for the page and saves all the pieces of the page and their individual little files. Is there a way to save the website page more efficiently? 

A.  YES. While you are on the page you want to save, click File, Save As… then at the bottom of the window that opens, click the dropdown box next to Save As Type: and choose ‘.mht’. This will save the web page into a single file. (Something you might want to do the first time is, create a new folder for these files using the method described in the last question in this article. You might call it ‘Webpage Downloads.’) When you perform the ‘Save As’ function, be sure the ‘Save In:’ line at the top is pointing to the Webpage Downloads folder. NOTE:  The cool thing about this is, if you are on line when you open the saved file, the buttons on it are active and you can actually use the links and details that appear. 

Q.  When I get a cute joke or story, I like to pass it on to my friends. Many times they come to me with a long list of e-mail addresses already there, and the message itself is filled with little >>> symbols. I have been told to protect my friend’s privacy, it is not a good idea to send all the e-mail addresses to everyone. How can I send something to several people without seeing all the addresses, and is there a way to “clean up” that message? 

A.  These are both very good questions, and I definitely have solutions for you. The easiest way to “clean up” that e-mail is to learn to use the e-mail cleaner. The cleaner and the instructions are still on the XDrive, or you can ask me to send it to you in an e-mail message. I would also send the instruction file. But, even if you don’t want to mess with the e-mail cleaner, it is still best to send the message without sending the addresses. Here’s how.   

1) Highlight the part of the message you want to send. Press Ctrl+C. Go to the top of your e-mail program and click New Message or Write or Create Message, or whatever you do to write a new message.  

2) When the mail window opens, click in the message portion of the screen and press Ctrl+V. That will paste the message into a new e-mail.  

3) When you are sending to several people, put YOUR OWN e-mail address in the TO: line. Then, selecting the other names from your address book, click on a name, or hold the Ctrl Key and click each name you want to include in the mailing. When you have selected all the names, in AOL click Blind Copy, or in Outlook Express click Bcc:. This way, when each friend gets your message, they will see your address (and that’s OK, because you are the one who sent it), but they will not see the addresses of everyone else you sent your message to. TO: and CC: or Carbon Copy: shows all addresses to everyone. BCC: or Blind Copy: hides the addresses. This is best! 

Q.  Sometimes I want to save a file into a new folder that I haven’t created yet. Is there an easy way to do that? 

A.  It depends where you are, but the answer is YES in some cases. If it is an e-mail or attachment you want to save, or if you are in MS Word or a newer version of other word processors, it is easy.

1) When you are downloading an e-mail attachment, click on the filename. The next window says Open or Save to Disk. When you choose Save to Disk, the next window shows you the Windows Explorer list of the files on your system. Click the Dropdown box next to Save In: and locate and click on the folder you want your new folder to be inside of. Then look next to that line at the little symbols there. Choose the little folder that looks like it has a little star on its corner. It will automatically give you a New Folder that is waiting for you to give it a name. Without clicking anything, just type a name for the new folder. The name of the file you are saving is already on the Filename line, so click Open, and it will save the file to your new folder. Note: Your ‘Save to Disk’ window may open in the My Documents folder. That’s OK. You can create a new folder right in the My Documents folder if you choose. As an example, sometimes one of your kids will send several pictures of the grandbaby, but the pictures don’t have names, they are just a bunch of numbers. To save those files to your download directory, the filenames would be meaningless to you later. I would click on the My Pictures folder first, then create a new folder inside that one using the grandchild’s name. Put the pictures in there. Now they are separate from the rest of your pictures and you can get back to them easily by going to that folder.

2) In MS Word, you can do the same thing. When you click on File, Save, the window that opens has the same little icon at the top to create a new folder. Be sure you are at the location where you want the new folder to go before creating it.

3) My version of Word Perfect doesn’t have this feature, but the newer version just might.

That little folder with the star will always represent New Folder. Before clicking on it, be sure you are at the place where you want the new folder created.

April 2002
by Judy DiFrancesco

Q:  I’m often reminded that I should delete Temporary Internet Files and Cookies. I’ve also been told that if I delete Cookies, I may have to retype things such as registrations into Web sites that were stored in a Cookie. How do I determine which, if any, I should delete? 

A:  The way your machine manages Cookies, is not so much determined by your version of the operating system as it is by your version of Internet Explorer. The newer versions of Internet Explorer create a separate Cookies folder in the Windows folder. That folder stores what is known as Persistent Cookies.  Those stay on your hard drive in the Cookies folder. Then there are Session Cookies that are stored in memory. They are only active during your current online session, and after you close the Explorer, they are no longer active. But, they are stored in your Temporary Internet Files folder and don’t go away by themselves. 

Know that you can always (and should) delete all the files in the Temporary Internet Files folder. As far as the Cookies folder is concerned, you should look at them and see what sites they are referring to. It may be that if you have registered online with your bank or broker, etc, you will see their site there. I would recommend not deleting any addresses that point to sites you go to often or where you have entered a registration. 

(For a little more technical explanation of the Cookie issue, the following information is taken directly from the Microsoft Knowledge Base). 

One of the primary purposes of cookies is to provide a convenience feature that you can use to save time. The purpose of a cookie is to tell the Web server that you have returned to a specific Web page. For example, if you personalize Web pages, or register for products or services, a cookie helps the Web page server to recall your specific information. This may be useful to simplify the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you visit the same Web site, the information you previously provided can be retrieved, so you can easily use the Web site features that you previously chose. For example: 

_ If you previously entered billing or shipping information for a purchase from a Web site, you may be able to use a password to automatically enter your information on an order form instead of having to enter this information again. 

_ A cookie can indicate that you previously selected one or more areas of interest you want to see each time you visit a Web site. For example, if you want to view only some types of news, you might select some types of news topics to view on a news-related Web site. 

You have the ability to enable or disable cookies, or have Internet Explorer prompt you before accepting cookies in Internet Explorer 4 and later. Note that disabling cookies may prevent some Web services from working correctly, and disabling cookies does not make you anonymous or prevent Web sites from tracking your browsing habits. HTTP requests still include information about where you came from (HTTP Referer), your IP address, browser version, operating system, and other information.  

Persistent vs. Session Cookies
Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies).  Persistent cookies are written to the Cookies folder under either your user profile folder or the C:\Windows\Cookies folder. The Temporary Internet Files index is updated with pointers to the actual cookies files. For additional information about persistent and session cookies, click the article number below to view the article in the Microsoft Knowledge Base: 

http://support.microsoft.com/default.aspx?scid=kb;en_us;Q278835

March 2002
by Judy DiFrancesco

Q:  How can I view a photo or an image file if I don’t have graphic software on my machine?

A:  If you don’t have software on your machine to open graphic/image files, when you double-click on the filename, the picture (depending on it’s file type,) may open Windows Paint. Paint will open jpg and bmp files, but generally that is all. Usually pictures sent to you on the Internet will be in one of these file types.  Most people’s complaint about having Paint open a picture is that it comes in so large that you can’t view the entire picture. When you click on Zoom, making the picture smaller is not an option. However, there is a way to do it. Click on Image, and choose Stretch/Skew.  Replace both “Stretch 100%” numbers with something smaller, such as 60. You can change the number to anything you like, but be sure to use the same number in both boxes, then click OK. You should now see all or nearly all the picture.

Q:  How do I know what file type the photo/image is?

A:  Open Windows Explorer. Locate the folder containing the file. In the menu bar at the top of the window, click View, Details. If the file name doesn’t have a file extension (three letters after the dot) i.e.  .jpg, .bmp, .exe., you will want to change the view. To do this, in Windows98, go to View, Folder Options (in Windows ME, go to Tools, Folder Options,) choose View at the top, and REMOVE the check from the box that says, Hide file extensions for known file types. Now you should see all the details about the file, including the file type. If the file is not bmp or jpg, you probably won’t be able to open it if you don’t have a graphics program.

Q:  How can I get a graphics viewer?

A:  There is a shareware program called ACDSee. It is available for download from the Internet. You can get online, open your browser, click on this URL and Download Now. http://www.billssoftwarepicks.com/software/graphics/viewers/ACDSee_Classic_ACD_Systems.html  
Or if you copy and paste this address into the address line in your browser and press enter, you will be taken to the page where you can click Download Now. Save it to your hard drive, then go there and double-click to install it. This program can read many different file types, as well as convert a file from one type to another.    

February 2002
by Judy DiFrancesco

Question:     “Can I add a hyperlink in an AOL e-mail?” 

The answer is, you can add an e-mail or website hyperlink to an AOL e-mail. There are at least 3 ways to add the website hyperlink. Choose any of the following: 

1) Go to the site you want to share in your e-mail. If you haven’t already done so, click Write to get a new e-mail window. You will need to size the windows so you can see both the site page and the e-mail window. Using the little heart box in the right corner of the website window, drag and drop it into your e-mail message. 

2) If it is a site you already have in your Favorite Places folder, click on the little heart just above the message box in the E-mail window, locate the site and click on it.  It will be added to the e-mail.  

3) If you know the hyperlink address, right click on the message window, choose “Insert a Hyperlink,”  type a name for it and type the address in the second line and click OK.  The name you have given the site will go in the e-mail, but the link will be to the address.

To add an e-mail address hyperlink, right click on the message window, choose "Insert a Hyperlink," type a name for it in the first line, and in the second line, type in mailto: and then the e-mail address. For example, mailto:judydi@interwrx.com. Click OK. The name you have given the address will go into the message, but the link will be to the e-mail address.

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